06/08/2016
I used Adept Moving company this weekend and was really pleased with the experience. First a note on rates: Adept's rates were lower than other well-ranked movers on Yelp in LA, so I was a little worried that I would be upcharged for things I was not aware of, or that service might not be good. But actually the rates were quoted were exactly what I paid with no hidden nonsense. Note that the $59/hr rate shown on the thumbnail photo is just for two movers, and depending on the size of your mover you will need more (we had 3 movers), and that was fine because all of this was quoted up front. So the ethics of the company are solid.
Secondly, although they gave me a 1 hr arrival window - they arrived 20 minutes early (which I prefer than being late!) and got to work right away. I was impressed with the strength and speed of the crew and they wrapped and prepped things really well - and left no damage to walls either at the 'from ' address or the 'to' address. They guys were all business and didnt stop until the job was done about 8 hours later. We even offered them lunch - but they declined and keep cranking!
I would use these guys again in a heartbeat and think they are amazing. One thing I do recommend is a) our move was smooth because we packed almost everything ourselves - though I am sure they would have done a good job on this as well), b) we had lots of plastic wrap we had bought ourselves from U-line (uline.com). Adept has a charge to use their own wrap - so if you dont buy lots of it - you will want to understand their fee structure for this - we went through a lot of it - but everything was well-protected as a result.
Anyway -they did everything they said they would, were professional, confirmed and communicated in a timely manner and were responsive via phone and email . Great stuff and thanks!
Andrew R.
Los Angeles, CA
USA