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Jessica F.
My first professional movers experience and a great one. I totally vouch for Adept. Nothing flowery to share - straight facts of my experience below:I spoke with Daniel on the phone who gave the most clear and helpful quote of any place I quoted and Max and Arthur who moved us were so professional and awesome.We were given the window of 8-9am and they were there by 8:01am! They moved a two-bedroom apartment (which included two adults as well as a toddler and baby) as well as a small storage unit (boxes only - inventory from a small business) from Los Angeles to San Diego to a three bedroom house with a garage. With drive time (which by law all moving companies have to double), it was about $650. To me, that was a great deal. Some reviewers say you get what you pay for which normally I vouch for - you don't want to skimp on moving costs then have to replace broken or dinged things or deal with a headache of fighting for missing boxes - but honestly, Adept was the cheapest quote I got out of all the 4 and 5-start Yelp reviews that I followed up on!I have a three year old and one year old and they were at the house at move-in (not move out) and the guys were really patient and careful with them. Obviously I was trying to keep them out of the movers way, but they were squirrely after a long day and the movers were taking their time to make sure they were being safe around them. Our movers even removed a ceiling light sconce thing to ensure they didn't hit it when bringing in our couch.They were quite quiet. One spoke English and the other had a slightly greater language barrier, but there isn't much talking needed so it was totally fine by me. I labeled each box with the room and then taped signs up in each room ("Dining Room," "Kids Room #1," etc) for them to follow. I also marked many boxes "This side up" or "Fragile" and all were handled as such.Based on other reviews online, we purchased our own extra tape, bubble wrap and shrink wrap from Staples and had them use our materials (which they will do) instead of paying for theirs which I understand has a mark-up (not sure how much). It worked perfectly! We saved the extra for the next move and some unopened items were simply returned. Easy!Basically: they did everything they said they would, they broke nothing, they lost nothing and they came in under what we had budgeted.
Jan 1, 1970 o-clock min read
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