These guys are pretty amazing. They came as told between 8-9am (810am to be exact) and were very helpful and you can tell these movers knew their stuff. Alex and Serge are very professional and polite. They even made sure that our more fragile furniture was well taken care of. The customer service rep Tim was pleasant to talk to and made sure we are well taken care of. I've read a lot of reviews of adept movers and I honestly think they deserve five stars.