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These people are very thorough and courteous. Their prices are fair and reasonable.
This was a fast and easy move with Adept. Audrey and Levan were great and were careful with my furniture. No damages to report. Very friendly and helpful. I would use again and recommend them.
Used this moving coming today for the first time and they were spectacular!!!! Andrey and Glab were fantastic. They arrived on time and helped me pack up my stuff in only an hour. Andrey explained all the charges very clearly and made it so I wasn't confused about anything! I was fully moved in, in less than three hours. I highly recommend using these guys-- SO AWESOME. Moving is the worst normally, but really they made it so much easier. Thank you!!!!
Update to my original review:I was contacted by Adept after posting my prior review and they very generously offered to 'make it right' which I greatly appreciate. The Customer Service Manager I feel went above and beyond. I feel he showed genuine concern with what happened, and did everything to rectify the problem. He truly showed outstanding customer service! Thank you!I recommend anyone looking into using a mover ensure you are aware of ALL costs up front. Ask the questions that need to be asked so you are fully aware of every charge and are not caught off guard.The movers did an outstanding job and nothing was damaged or left behind. The only reason I am not removing my original review is only to help others know what questions to ask upfront and what to watch for to avoid any issues. However, should you have 'any' issues, please contact Adept's Customer Service right away as they are extremely helpful and offer outstanding service.Here is my original review:I decided to use these movers as the reviews here on Yelp were decent. When I booked I was told three guys at $89/hr. I thought wow great price! I moved from a two bd apt to a two bd townhouse 'literally' one block away. I'm an older person and don't have family who could have moved me which is why I called Adept. Well the guys showed up on time and started working right away. I was excited as I thought this is GREAT! They were very nice young men and started off working very steadily for the first couple of hours but unfortunately that day was a real scorcher and what should have only taken no more than 5 hours took 8!. Also, when I booked I asked if there were any additional charges and was told no. All boxes, blankets, etc,. was included, however there would be a truck charge. When the guys arrived I was told they would be charging me for blankets and cling wrap. I didn't think that would be a problem as I didn't have too many items I felt would require blankets and cling wrap. Especially since I was only moving a BLOCK AWAY. Well...was I wrong. They literally wrapped EVERYTHING! My move which I estimated would cost about $480 ended up costing me almost $1000! I could have bought all new stuff and spent less than $1000. The charge was ridiculous just to move me one block! Lastly when I was told the final cost I wasn't provided an itemized breakdown of the charges, just told me the cost at the end. I feel like I was taken advantage of as I'm female and older. Shame, shame. The guys didn't break any of my items which I GREATLY appreciate but to take THAT long to move was ridiculous! I understand wrapping everything if I was moving across town or to another city/state, but one block???? When I moved from San Bernardino to Camarillo a year earlier (with the EXACT same items) it only took 6 hours total and only cost me $700 and that included DRIVING almost 100 miles! Ask for details of charges and get it in writing PRIOR to your move. Get an itemized cost breakdown at the end as well. I don't fully blame the movers but either way I really do feel I was taken advantage of.
Excellent Service - I called in a panic. Had just bought a sofa that was too large to fit in the elevator to my apartment as well as the stairs. The only way was to call a moving company and have them help me bring it up to the 2nd flood via the balcony. Called Adept Moving Company, they sent a truck over in a few hours and the guys had no problem strapping that couch and hauling it up. Adept also saved me money. I called another moving company before adept and they wanted to charge me an additional $100 for the same service. Not too mention the $15 for $30, saved a few bucks as well. Thanks Adept, will definitely use your services again.
Had an amazing experience with Andrew and Tim. Extremely professional. Moved me from my home to 3 different places and charged me the bare minimum. They're not scam artists. They wrap everything perfectly and deliver with a lot of care. Definitely recommend it.
I chose Adept based on 1) the yelp reviews, and 2) how pleasant and experienced Max seemed on the phone. Max and Serg were right on time, professional, and diligent. Maybe even better, they were a great combination of hard-working and quick, yet completely respectful and careful with my stuff (including my musical instruments which I value emotionally as well as monetarily)! I've had a few bad experiences moving in the past... I don't move very often(!) so - it's nice to hit it right this time! Highest recommendation.
Andrey and Kiril are fantastic. Seamless move. Fast but also mindful of precious items. Thank you!!! Highly recommended.
Writing a late review for yesterdays move Sept 26. :) Sergey and Donatas were amazing (perfect tandem). Super helpful (assisted my hubby with a mattress that was already in our new home) and both were very careful with all of our belongings. Moved everything as quickly as they could. Very affordable, no surprise fees. Thank you so much.
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